Frequently Asked Questions
Everything you need to know about your favorite brews and snacks.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches and pack them in vacuum-sealed bags with one-way valves to ensure they reach your doorstep at peak flavor.
What is the average shipping time for orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your caffeine fix sooner.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more coffee lovers worldwide very soon.
Can I return food items or opened coffee bags?
For safety and hygiene reasons, we cannot accept returns on food items or opened coffee. If there is an issue with your order, please contact our support team for a resolution.
Are your products ethically sourced?
Yes, we pride ourselves on direct trade practices, ensuring that our farmers are paid above fair-trade market prices for their high-quality crops.
Do you offer a subscription service?
We do! You can sign up for a monthly subscription to your favorite blends and save 15% on every order. You can cancel or pause at any time.